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Discovering the Soul of Service The Nine Drivers of Sustainable Business Success Leonard L Berry 9780684845111 Books

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Discovering the Soul of Service The Nine Drivers of Sustainable Business Success Leonard L Berry 9780684845111 Books

Tags : Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success [Leonard L. Berry] on Amazon.com. *FREE* shipping on qualifying offers. This wise and inspiring book by Leonard Berry, moves far beyond his pioneering work in services marketing and service quality to explain how great service companies meet their toughest challenge: sustaining long-term success.<BR><BR>In a world where customers regard flawless products as a given,Leonard L. Berry,Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success,Free Press,0684845113,BUSINESS & ECONOMICS Customer Relations,BUSINESS & ECONOMICS Management,BUSINESS & ECONOMICS Marketing General,Business & Economics,Business & EconomicsManagement - General,Business & EconomicsMarketing - General,Business & EconomicsReference - General,Business & management,Business Economics Finance,BusinessEconomics,Case studies,Customer Relations,Customer Service,Customer services,Customer services - Management,Customer services - Management - Case studies,Customer services;Management.,Customer services;Management;Case studies.,Management,Management - General,Organizational theory & behaviour,Reference - General,Service industries,Service industries.,BUSINESS & ECONOMICS Reference,Industrial Studies: General

Discovering the Soul of Service The Nine Drivers of Sustainable Business Success Leonard L Berry 9780684845111 Books Reviews

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